VOIP Services for Banking Industry
Get virtually connected to your customers.
In the banking sector, great customer experience is challenging as more branches are opening in different cities. Our advanced Telecommunication system such as VoIP (Voice over IP) can help in this regard, as it makes the information flow easily bringing your employees from different locations to the same platform interacting directly with your customers to satisfy their needs.
Provide your customer with a better experience
Your customers can now acquire information from more number of channels. Handling calls, replying to emails is taxing for the employees.
Automated voice calling provider keeps your users updated via keypad and enable them to retrieve all the basic information at any time.
VoIP allows integration of different application systems like CRM which gives your employees more comprehensive information about your customers.
With our API Integration, business information can be securely shared with your partners and update them regarding any policy changes or regulations.
Our Services can help you:
- Enterprise IP PBX Software
It employs converged data and voice networks. VoIP communication and telephonic conversation are possible using a single line.
- Real Text Messaging With the increase in mobile banking, banks have started SMS banking. Our SMS service provides real-time bank updates, alerts of account activity, company-wide announcements, etc.
- Enterprise Predictive Dialer
It connects more customers in a day across geographies and manages a real-time report of each customer to track their daily performance.